Paper/electronic tracking among various departments/employees at any given point in time
Inconsistency with use of electronic systems and paper systems
How idealORDER helped:
By analyzing the information handled by each department and mapping the inflow and outflow of that information, idealORDER was able to create a blueprint of information flow which allowed management to see the total picture as well as assisted staff in seeing the value of their activities as it related to the whole. We also created an online tracking system using common database software that allowed everyone in the system to see where a particular document was in the system or the status of a processing component at any given point in time.